'Oops, I've overpaid my bills': Programmer uses skills to program a system to mess with his former apartment manager

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    "So you want me to write you a check ... for two cents..."
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    Apartment manager "doesn't take cash" for $0.02 bill. Malicious compliance ensues.
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    In 2019 I moved from an apartment complex in Celebration, Florida, to a condo. As usual, when you move out of an apartment, you get a final bill, which includes your last month's pro-rated rent, deductions for damages, security deposit refunds, and the like. We paid it.
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    The next month I get a call from my wife who says we've got a follow-up bill in the mail from the apartment management company, for $0.02. We're both in the tech field, so we laughed that this company's IT deparment didn't catch the edge case of spending $0.50 in postage to collect $0.02 in revenue. But it happens.
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    My wife prints out a copy of the bill. I grab two cents from the change jar. The apartment complex is on my daily drive, so I swing by the office. I walk in and tell the manager that I want to pay my last bill.
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    I say "It's two cents. Here's the bill, and I have the two cents if you want it." The manager says "We don't take cash." Nothing else. There was an awkward pause.
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    I say "I don't expect you to take cash. I expect us both to have a laugh about how silly computer systems are, and for you to write off the two cents, because it'd cost you more to process the payment."
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    She says "I'm not going to do that." Again, awkward pause. I say "So you want me to write you a check... for two cents. And mail it? And you're going to process that check?"
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    The manager says "Yes, send us a check and we'll process it." and then WALKS BACK INTO HER OFFICE to end the conversation. So I go home and set up an automatic, monthly bank payment to my apartment complex. For three cents.
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    And then, because I'm a programmer, I write some code to send a letter once per month, saying "I'm so sorry - I've overpaid my bill. Please send me a check for the overpayment." And I use an online service that sends post cards in ridiculous sizes - up to around 18"x24", figuring that'll be my escalation strategy.
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    The first of the next month, I get a call from the apartment company's regional manager. After introducing himself, the next two minutes were the most sincere, "Oh god, we made a mistake - please don't do this, we'll never contact you again" apology anyone could've hoped for.
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    I stopped the mail and never heard from them again. Did I spend several hours on MC for two cents? Yes. Was it worth it? Absolutely.
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    EgberetSouse 1 yr. ago ATT sent me a $0.03 bill. I sent them a check for $0.07 and began hounding them for my refund.
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    lentesta OP • 1 yr. ago . If I didn't already have a twin, I'd bet we were separated at birth.
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    the Naughtydog. 1 yr. ago A long time ago I bought something at Sears using my Discover Card (which Sears owned at the time). I wasn't happy with my purchase and returned it the next day but my bill had cycled (with a $0.00
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    balance) so of course I ignored it. The next month I got another bill for $0.00 and had a nasty note about being late and paying right away. I assume that there was some sort of rounding error (ie the
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    interest was less than 1 cent) so the bill rounded down to zero but was non-zero internally causing the nasty language. I called them and they said nothing they can do because the bill is zero.
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    Next month I get another bill for $0.00 and it had some threat about my account going into default and maybe closing the card unless I paid $0.00 immediately.
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    So I wrote out a check for $0.00 and mailed it in with the stub. Maybe 10 days later I got an apology note and they returned my $0.00 check.
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    Chocolate BananaCats · 1 yr. ago My sister and brother-in- law moved to another state. For 5 years my brother-in-law got a monthly bill from the tollway here for 5 cents. Once when we were
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    visiting them in their new state my brother-in-law gave me his latest bill and asked me to go by their office when I got home and pay it in person. When I went to pay all I had was a dime and they couldn't give me change. After that,
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    my brother-in-law got a monthly statement with a 5 cent credit. After a year of that, they sent him a check for 5 cents.
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    doowgad1 1 yr. ago That's genius. I had a similar experience. E-Z Pass sent me a letter saying they'd deducted $0.46 from my account. Postage was $ 0.48

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